Terms & Conditions

Effective Date: June 22, 2026

These Terms & Conditions (“Terms”) govern your use of ServiceCallers.io and the services provided by Service Callers Inc. (“Service Callers,” “we,” “our,” or “us”). By using our website, submitting a form, or engaging with our services, you agree to these Terms.

1. Our Services

Service Callers Inc. provides call handling, lead intake, dispatch communication, lead recovery support, administrative support, and related business communication services for service-based businesses.

Our services may include handling customer inquiries, organizing service request details, sending operational updates, assisting with callback requests, and supporting business workflows for our clients.

2. Business Use

Our website and services are intended for business users, including service business owners, managers, authorized client representatives, and authorized account contacts.

By submitting information to Service Callers Inc., you confirm that the information you provide is accurate and that you are authorized to communicate with us on behalf of the business or account you represent.

3. Client Responsibilities

Clients and authorized users are responsible for:

Providing accurate business, contact, and service information
Keeping account and contact information up to date
Reviewing operational messages, tickets, and service-related updates
Ensuring that authorized contacts have permission to receive business communications
Using our services in a lawful and appropriate manner

4. SMS Messaging Terms

By opting in to receive SMS messages from Service Callers Inc., you agree to receive operational text messages related to customer inquiries, service requests, callback requests, ticket details, service addresses, schedule updates, account updates, and related business operations.

Message frequency varies based on account activity, service requests, ticket volume, and communication needs. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. You may reply HELP for help.

Consent to receive SMS messages is not a condition of purchasing or using our services. SMS is offered as one available communication method for business clients and authorized contacts.

Service Callers Inc. does not use this SMS program for marketing, promotions, public advertising, lead generation, or unrelated third-party messaging.

5. Email, Phone, and Other Communications

We may communicate with clients and authorized contacts by phone, email, SMS, or other available business communication channels depending on the service relationship, account setup, and communication preferences.

Operational communications may include account updates, service details, ticket information, scheduling information, callback requests, or other service-related messages.

6. No Emergency Services

Service Callers Inc. is not an emergency service provider. Our services are intended for business communication, call handling, lead intake, and operational support.

Emergency situations should be directed to the appropriate emergency service provider or local emergency number.

7. Website Content

The information on this website is provided for general business and service information purposes. We may update, remove, or change website content at any time without notice.

We make reasonable efforts to keep website information accurate, but we do not guarantee that all content will always be complete, current, or error-free.

8. Third-Party Services

Our services and website may use third-party platforms, tools, communication providers, hosting services, analytics tools, automation tools, or other business systems.

We are not responsible for the availability, performance, policies, or practices of third-party services that we do not control.

9. Limitation of Liability

To the fullest extent permitted by law, Service Callers Inc. is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.

Our total liability for any claim related to the website or services is limited to the amount paid to Service Callers Inc. for the applicable service giving rise to the claim, unless otherwise required by law.

10. Privacy

Our collection and use of information is described in our Privacy Policy. By using our website or services, you acknowledge that you have reviewed our Privacy Policy.

11. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services after updates are posted means you accept the revised Terms.