Privacy Policy

Effective Date: 06/22/2026

Service Callers Inc. (“Service Callers,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, submit a form, or use our business communication services.

1. Information We Collect

We may collect the following types of information:

Information You Provide to Us

When you contact us, submit a form, request service information, or communicate with us, we may collect:

Name
Business name
Job title or role
Email address
Phone number
Service area or industry
Message details submitted through our website
Communication preferences, including SMS consent where applicable

Website and Device Information

When you visit our website, we may collect limited technical information such as:

IP address
Browser type
Device type
Pages visited
Date and time of visit
Referring website or search source
Cookies or similar website usage data

This information helps us maintain website security, understand website usage, and improve our services.

2. How We Use Information

We may use collected information to:

Respond to inquiries
Provide information about our services
Set up or manage client accounts
Communicate with business clients and authorized contacts
Send operational updates related to customer inquiries, service requests, callback requests, ticket details, scheduling, and related business operations
Improve our website and services
Maintain records of consent, communication preferences, and service activity
Protect against fraud, abuse, or unauthorized use
Comply with legal, regulatory, or contractual obligations

3. SMS Privacy and Mobile Information

Service Callers Inc. may collect mobile phone numbers and SMS consent records from business clients and authorized client account contacts who choose SMS as one available communication method.

SMS consent is optional. SMS messages may include operational communications related to customer inquiries, service requests, callback requests, ticket details, service addresses, schedule updates, account updates, and related business operations.

Service Callers Inc. does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent records with third parties or affiliates for marketing or promotional purposes.

Message frequency varies. Message and data rates may apply. Recipients may reply STOP to opt out or HELP for help.

SMS consent is optional and is not required to submit a form, purchase, or use our services. Clients may choose email or another approved communication method instead.

Text messaging originator opt-in data and consent will not be shared with any third parties.

4. Sharing of Information

We may share information only when necessary to operate our business, provide services, or comply with legal obligations.

This may include sharing information with trusted service providers that help us operate our website, communication systems, customer support tools, CRM systems, hosting, analytics, automation tools, or related business systems.

These service providers are permitted to use information only as needed to provide services to Service Callers Inc. They are not permitted to use SMS opt-in data or mobile phone numbers for their own marketing or promotional purposes.

We may also disclose information if required by law, regulation, legal process, court order, or government request.

5. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve website performance, understand visitor activity, and maintain website security.

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, use, disclosure, or alteration.

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of information transmitted through our website or services.

7. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and document communication preferences or consent records.

8. Your Choices

You may contact us to request access, correction, or deletion of certain personal information, subject to legal and business recordkeeping requirements.

For SMS messages, you may opt out at any time by replying STOP. You may reply HELP for help.

9. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children under 13.